US Shipping Policies


Most animal orders - $49.95 plus a $5.95 packing / handling fee (this encompasses any necessary heat packs, cold packs, cloth bags, deli cups, styrofoam lined shipping box and any other necessary materials)


$0.01 - $74.99   $8.99
$75.00+   $3.99

Shipping can vary depending on how much your order weighs. If shipping changes drastically, we will notify you.

Shipping on oversized items or overweight items Sand, bulk bedding, glass terrariums, and other large items require extra shipping charges. Most oversized/overweight items are noted as such when you order. You will be notified of shipping charges by email for approval before your order is processed.

Some large items have a FLAT RATE of shipping that will be noted on the product description.

There may be additional shipping charges to Alaska or Hawaii. We will notify you of any charges after your order is placed.

Most supply orders will arrive via UPS Ground in 3 - 5 business days with some taking up to 8 business days depending on your location.