Please include this form completely filled out with any items you return, and read all of the below information before returning items. Thank you.
This is for online purchases only. In-store or trade show purchases have different policies.
- Returns on supplies are issued by request up to 10 days after receiving the items. Please call before shipping any items back. Shipping & handling is not refundable and a 10% re-stocking fee will be applied if you are returning items that are in proper working condition. If you choose "store credit", we will not apply a 10% re-stocking fee at all.
- Items can not be returned without original packaging. If you do not have original packaging, please contact the manufacturer of the item, or contact us, and we will provide you with the manufacturer's information.
- We must receive any defective items first before we can replace them.
- Books are not returnable for any reason, no exceptions.
- If it has been longer than 10 days since you received your products, please contact the manufacturer with any malfunctions, or warranty issues. We do not accept returns past 10 days.
- Any used items may not be returned for any reason. We must be able to re-sell any returned items that are in normal working condition.
Please fill out all of the information below, and return this signed with your returned items to:
1216 Avenida Chelsea
Vista, CA 92081
Invoice #: ____________________
City/State: ____________________ __________
Phone: (___) ___-____
Reason for return:
I would like store credit for my returned items: ___ (initial)
I would like a refund to my credit card: ___ (initial)
Please sign and date:
I agree that the above information is accurate, and agree to the return policy stated above